Troubleshooting Resources / Helpful URLs:
NOTE: All
education.scholastic.com and scholastic.com address will be changing to a
hmhco.com address.
ISG Product Support Website (customer facing):
http://www.hmhco.com/product-support
Back-To-School Website (customer facing):
https://backtoschool.hmhco.com
Product Pages (customer facing):
http://www.hmhco.com/classroom/classroom-solutions/intervention-solutions
READ 180: http://www.hmhco.com/products/read-180/
System 44: http://www.hmhco.com/products/system-44/
MATH 180: http://www.hmhco.com/products/math-180/
iRead: http://www.hmhco.com/products/iread/
FASTT Math: http://www.hmhco.com/products/fastt-math/
Math Inventory: http://www.hmhco.com/products/assessment-solutions/mathematics/smi-index.htm
Reading Inventory: http://www.hmhco.com/products/assessment-solutions/literacy/sri-index.htm
Phonics Inventory: http://www.hmhco.com/products/assessment-solutions/literacy/phonics-inventory.htm
Reading Counts: http://www.hmhco.com/products/assessment-solutions/literacy/reading-counts.htm
English 3D: http://www.hmhco.com/products/english-3d/english3d.html
Do The Math / Do The Math Now / Progress Space: http://www.hmhco.com/products/do-the-math/
Fraction Nation: http://www.hmhco.com/products/fraction-nation/
Expert 21: http://www.hmhco.com/products/expert-21/
Code X: http://www.hmhco.com/products/code-x/
Big Day for Pre-K (not a SAM Product): http://www.hmhco.com/products/big-day-pre-k/
Math Reasoning Inventory (Math Solutions; not a SAM Product): https://www.mathreasoninginventory.com
READ 180 Community Page: https://educatorcommunity.hmhco.com
RC Book Expert: http://readingcountsbookexpert.tgds.hmhco.com/bookexpert
NG Dashboard: http://www.read180.com/dashboard
ZIP Code Locators:
SAM Hosted Server ZIP Code Lookup: https://samconnect.scholastic.com/hosted/pages/ZipCodeLocator
NG Dashboard ZIP Code Lookup (teachers / admins): https://samconnect.scholastic.com/auth/zip/DASH.html?zone=DASH
Interactive Teaching System (ITS) ZIP Code Lookup (teachers / admins): https://samconnect.scholastic.com/auth/zip/ITS.html
READ 180 NG MyReading (eBooks and eReads) ZIP Code Lookup (students): https://samconnect.scholastic.com/auth/zip/READING.html
System 44 NG eBooks: https://samconnect.scholastic.com/auth/zip/EBOOKS44.html?zone=EBOOKS44
Expert 21 / Expert Space ZIP Code Lookup: https://samconnect.scholastic.com/auth/zip/E21.html?zone=E21
FASTT Math NG Stretch To Go ZIP Code Lookup: https://samconnect.scholastic.com/auth/zip/STRCH.html
Simulator Sites (customer facing, requires UN/PW):
Literacy: https://literacysim.education.scholastic.com
Math: https://mathsims.education.scholastic.com
SAM Connect (internal):
Customer Service (green pages): http://samconnect.scholastic.com/custserv
SAM Connect (customer facing):
Customer Page (blue pages): http://samconnect.scholastic.com
SAM Connect Registration for Local SAM Servers: https://samconnect.scholastic.com/regwiz
SAM Hosted Server (customer facing):
https://h1xxxxxxxx.education.scholastic.com (h1 followed by 8 numbers with leading zeros; each customer has their own URL)
Educator Access Page: https://h1xxxxxxxx.education.scholastic.com/ScholasticCentral
Admin Page (password settings config / auto-import config): https://h1xxxxxxxx.education.scholastic.com/admin (auto-import must be setup for settings to work)
SAM Local Server:
Students: http://SERVER:55880
Teachers / Admins: http://SERVER:55880/slms/educatoraccess
Local Auto Import: http://SERVER:55880/fc (auto-import must be installed for this page to come up)
(SERVER = local server name or IP address)
SAM Hosted Server Demo Sites (internal):
Ask Your Manager
SAM Hosted Pilot Servers:
Ask Your Manager
South SAM
Hosted Pilot Server https://h201000007.education.scholastic.com
SFTP Sites:
Installers: hmhinstallers.ftptoday.com (requires password; being discontinued, moving to Box)
Customer Dropbox (inbox): hmh.ftptoday.com (un: ftpguest / pw: FTPguest)
Internal access to Customer Dropbox (inbox): hmh.ftptoday.com (un: dataanalyticsguest / pw: P@5sword)
Data Analytics Dropbox: hmh.ftptoday.com (un:
SAM Hosted Auto-Import: imports.education.scholastic.com (un: h1 address / pw: __)
NOTE: Use of FTPToday.com is being discontinued. More info
coming soon.
ISG Jira (internal):
https://jira.education.scholastic.com/browse/MAINT
ISG Confluence (internal):
https://confluence.education.scholastic.com/
Confluence Tech Services page: https://confluence.education.scholastic.com/pages/viewpage.action?title=Main+Technical+Services&spaceKey=TECHSERV
Client Logs:
Flash Client Logs (debug): Ctrl-Shift-6
MATH 180 Client Log: qaw (at log-in screen)
Chrome Browser: Developer Tools (HAR file)
Charles Proxy
To check media source:
MMA/SMA check http://smaormma_ipaddress:55880/slms/crossdomain.xml
ThinkCentral Admin Pages (connect to VPN first) - http://admin-k6.thinkcentral.com/ePCAdmin/login
HOMF Red Pages
(connect to VPN first) - http://support.hrw.com/login_form.jsp
HOMF (http://my.hrw.com)
(zz account)
ThinkCentral (https://www-k6.thinkcentral.com (zz account)
Canvas demo
site (https://hmh.instructure.com/login/canvas) -
(username: TS password: __)
Sales Force (https://login.salesforce.com)
HMH Today (https://today.hmhco.com)
Sales Hub
(today.hmhco.com / Shortcuts / Sales Hub)
Lynda.com (https://www.lynda.com)
(email lynda@hmhco.com if you do not have an account)
Concur: https://www.concursolutions.com
Egencia: https://www.egencia.com/auth/v1/login